Telehealth

Bridging Data Gaps in COVID-19 Reporting and Tracking

Data compiled by the Centers for Disease Control and Prevention (CDC) show that the Delta variant is the most dominant COVID-19 strain. Eighteen months into the pandemic, there are at least twenty states that are still having difficulties filling the data gaps in reporting and tracking information. States track diseases in different ways, and most
Read more

RPA Addresses Staffing Shortages in a Post-COVID Era

Many healthcare organizations are currently experiencing talent shortages as a new wave of the pandemic continues to unfold. This crisis makes it extremely difficult to staff while continuing to maintain normal business practices. According to a recent report by McKinsey, 22% of nurses indicated they may leave their current position within the next year. In
Read more

COVID-19 Booster Shots Create Headaches For Healthcare System

The Food and Drug Administration (FDA) approved the first COVID-19 vaccine on Monday August 23rd. The first vaccine to get FDA approval is the Pfizer-BioNTech COVID-19 Vaccine, marketed as Comirnaty. It is expected that FDA approval of the Moderna vaccine will follow. The FDA authorized booster shots for immunocompromised patients across the U.S. on August
Read more

Customer Experience: The New IT Imperative

As a leader in healthcare, you need to find a way to deliver timely, flexible IT services with the agility of the cloud, yet without the complexity. A great customer experience (CX) occurs when you co-create value with consumers and deliver more than is expected. Leadership, including CIOs, were previously focused solely on the product
Read more

Going to HIMSS21? Here’s What You Need to Know

HIMSS21 kicks off next week in Las Vegas. This much anticipated event, the industry’s largest, was rescheduled from March and is the first and largest on-site healthcare conference since the beginning of the pandemic. It’s everyone’s favorite healthcare and IT conference, and in past years included over 43,000 attendees. This year, a little over 700
Read more

How Healthcare Automation Builds Post-Pandemic Business Continuity

The COVID-19 pandemic placed additional pressure on CIOs to accelerate their digital transformation efforts. The unparalleled demand for services, facilities, staffing, and public health tracking created chaos in healthcare. Critical areas of focus like telemedicine, lab testing, and revenue cycle management required efficient processes be implemented at warp speed. There were no longer continued discussions
Read more

Reducing The Barriers To Interoperability

Interoperability is certainly not a new topic. It is a predominant theme at #HIMSS21, and has been a term of engagement in healthcare for over 20 years. To better understand the impact of data interoperability, Google Cloud recently commissioned The Harris Poll to survey more than 300 physicians across the U.S. Nearly all (95%) of
Read more

Staying On Track with Digital Initiatives

This has been one tough year for healthcare, and like other parts of life, progress isn’t always linear. What we find more valuable than simply acknowledging the outcome of progress is in recognizing the value of the experience itself. And this applies well to digital technology. We Embraced Digital Technology We made great strides in
Read more

Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine

When a provider contacts a payer to check a claim status, it takes an average of 14 minutes and costs the provider $7.12. By the time a claim reaches a denied status, the provider has lost at least two weeks. Considering that the time between claims submission and payment can be as long as four
Read more

Does Your Digital Transformation Strategy Include RPA?

Digital transformation refers to improvements in a “digital era.” Healthcare has seen significant strides from digital transformation efforts during the past year. Projects have included a diverse range of solutions, from hosting IT services in the cloud, to creating touchless encounters like telehealth, reducing manual tasks, and improving connectivity across disparate systems. COVID-19 increased the
Read more

Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud

An increasing number of businesses are moving to the cloud, including businesses looking to take advantage of Robotic Process Automation (RPA). Boston Software Systems, the global leader in healthcare-specific RPA solutions, announced this week that its latest product offering, Boston WorkStation 20 (BWS20), is now available in the Amazon Web Services (AWS) Marketplace. The AWS
Read more

RPA is a Key Component of Healthcare’s Digital Transformation

The RPA software market will total $2.9 billion in 2021, according to Forrester. RPA is a hot topic this year, accentuated by the ramifications of COVID-19. Hospitals and health systems are looking for automation tools that can be deployed quickly and easily as part of their digital strategy, without interruption to the larger IT infrastructure.
Read more

Robotic Process Automation Helps with COVID-19 Vaccine Distribution, Tracking, and Reporting in 2021

COVID-19 vaccines have begun arriving at hospitals and health systems across the U.S. this January, beginning an initial milestone in the fight against a pandemic that has killed millions of people and brought the healthcare system to its knees. While the availability of vaccines is a major milestone, distribution and administration has been a logistical
Read more

Revenue Cycle Challenges: Make Automation a Key Ally in 2021

2020 highlighted existing administrative hurdles and operational speed bumps across the healthcare industry. Normal challenges in the revenue cycle, like prior authorizations, claims processing, posting, and account adjudication, were magnified by reduced staffing, remote teams, and gaps in productivity. Many smaller practices and rural hospitals were not able to keep up with the demands of
Read more

Key Technology Trends for 2021

As we approach 2021, it’s time to look back at the key trends in healthcare technology. The past year taught us a lot about what we could do with technology when put to the test. And we are certainly ready to put 2020 in our rear view. As hospitals and health systems look to improve
Read more

Increasing Health Equity by Improving Data Collection and Reporting in Healthcare

It’s the 10th anniversary of National Health IT (NHIT) Week and this year’s topic is #HealthEquity. Health equity is best described as giving people what they need to achieve their best health outcomes. Unfortunately, much of the data we use to improve patient outcomes in areas like population health, mental health, and chronic disease management,
Read more

Ready to transform your healthcare operations?

Deploy your first bot in days and see measurable ROI within weeks.
Request demo