Robotic Process Automation (RPA)

Boston Software Systems Prioritizes Usability of RPA Tools with Latest Release: BWS20

Boston Software Systems, the leader in healthcare automation, is building upon their existing powerful and accurate platform for healthcare automation, with the BWS20 release, including the new Content Connection. This release enhances usability with new features and tools and packages them in an updated User Interface (UI), making automations easier to build and maintain across
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RPA Solves Problems, But It Requires People Skills to “Plug it In”

RPA has proven its value as a strong technology to support an enterprise’s strategic goals. But getting it right has its challenges. A successful implementation begins by finding the right processes to automate. Like many technology investments, success depends on having the right people onboard, who can help you push past the obstacles when they
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The Benefits of Applying Automation to Population Health Goals

The COVID-19 global pandemic highlighted the need for a population health approach to identify and implement strategies in healthcare. In doing this, we quickly realized our inability to input, organize, and share data across and between information silos. Without a more complete “view,” our ability to measure is inaccurate, failing to meet the goals of
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Making It Easier to Connect in Health IT

Connecting people, process, and workflow has always been a bit of a struggle for Health IT. OK, it’s been a big struggle. Over the years, we’ve made “limited” strides in terms of interoperability. It has not been fast, it has never been easy, and we continue to deal with the lack of connectivity on a
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Bridging the Gaps Between Healthcare Effectiveness and Cost-Efficiency

We talk a lot about the gaps in healthcare: the inefficiencies between systems and silos, people, and processes, that make it more difficult than it should be to get things done. Never has healthcare efficiency been more important. The key to operating during these lean times is to pair technology solutions with a business model
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Key Points to Consider Before Implementing RPA in Healthcare

Healthcare has been challenging the last six months. We’ve taken on the need for a new model of care delivery to reach a broader patient population with less risk of exposure. According to a report by McKinsey, telehealth providers have rapidly scaled offerings and are seeing 50 to 175 times the number of patients via
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RPA Improves the Healthcare Experience, Providing a Quick ROI

Healthcare has been challenging the last six months. We’ve taken on the need for a new model of care delivery to reach a broader patient population with less risk of exposure. According to a report by McKinsey, telehealth providers have rapidly scaled offerings and are seeing 50 to 175 times the number of patients via
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Is RPA the Missing Piece in Healthcare?

We hosted the #HITsm chat today, exploring the topic of Robotic Process Automation (RPA) in healthcare. In examples ranging from EHR data migration to revenue cycle management tasks, telehealth, and more. RPA is helping hospitals, health systems, and technology partners keep up with increased demand, ever-changing regulations, and the challenge of uncertainty in today’s healthcare
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Will We Sustain the Gains in Digital Health?

We are in a better position for dealing with COVID-19 now than we were in March. We’ve seen telemedicine evolve to its rightful place in healthcare and reimbursement parity is being considered nationally. We found out that we could work from home, even in areas and departments that never considered doing this pre-pandemic. And we
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Improve the Health of Your Revenue Cycle – With Workflow Automation

Hospitals and health systems depend on the lifeblood of the revenue cycle to stay afloat. Both success and failure depend upon how well health system administrators manage billing, coding, prior authorizations, payment processing, claims, denial management, and collections. Optimizing the revenue cycle can be a challenge in the best of times. The financial and operational
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Automate Reporting, Reduce Chaos

The White House confirmed Wednesday that it has ordered hospitals to send data on COVID-19 patients straight to the Department of Health and Human Services (HHS), instead of the Centers for Disease Control and Prevention (CDC). Under the current system, about 25,000 medical centers report their information each day to the CDC. The changes mean
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What is RPA and Why Does My Healthcare Organization Need It?

Robotic Process Automation, or RPA, is the term used for software or services combined with rule-based processes, reducing or eliminating repetitive tasks that are normally handled by humans. KPMG estimates the global IT robotic process automation market (RPA) is expected to be worth $5 billion this year. That’s because RPA is capable of driving significant
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Driving Down Claim Denials With a Digital Workforce

Manual errors and oversights, many beginning at the front desk, cause claims to be denied. According to a recent Black Book study, “33% of denied claims stem from inaccurate patient identification or information, costing the nation’s healthcare system $6 billion annually, or $1.5 million, on average, per hospital each year.” Data integrity is an important
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Doubling Down on a Digital Strategy

One thing we learned from our response to #COVID19: now is the time to embrace digital health initiatives. The pandemic accelerated our need for remote services, yet highlighted our inability to keep up with the challenges posed. Digital health isn’t new, it’s simply been placed in a sharper focus. How Do We Embrace the Shift
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Are You a Data-Driven CFO?

Today’s technology-driven world is continually generating data, creating both opportunities and challenges. Healthcare CFOs face increased pressure to analyze the data, connect the dots, and identify patterns that will optimize a company’s growth while keeping its costs in check. Navigating continuity through unpredictable times is a difficult task right now. With the right automation strategy,
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Expanding Telehealth Capabilities During the COVID-19 Crisis

Automating the Lab Order Entry Process in Telehealth CASE STUDY | TELESCOPE HEALTH Organization: Telescope HealthLocation: Jacksonville, FLGoals: Increase efficiency, reduce errors, align to provider workflowsResults: Improved accuracy, reduced data entry process by 85%, reduced error rates by 70%, reduced manual labor by 4 FTEs Telescope Health, a telemedicine provider in Northeast Florida, chose Boston
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