Northwestern Medicine

Boston WorkStation Ranks 2nd in Best of KLAS 2022 Awards

KLAS Research released their annual “Best in KLAS 2022” report this week on Software and Services. The Best in KLAS designation is reserved for the software and services market segments that have the broadest operational and clinical impact on healthcare organizations. By working with thousands of healthcare executives and clinicians, KLAS gathers data on software,
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Unlock Greater Value in the Revenue Cycle

As the U.S. continues to battle the ravages of the COVID-19 pandemic, healthcare leaders are discovering automation is more than just a technology tool. Using automation at an enterprise level can lower costs, accelerate digital modernization, and reduce the risk of cybersecurity threats. There’s nowhere this comes into focus more than in healthcare. Automating mundane
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RPA Master Stories with Matt Hawkins, EVP Boston Software Systems

We were invited to participate in a LinkedIn live event this week called, “RPA Master Stories.” Hosted by Derek Gerber, SVP, at Explainify, RPA Master Stories is a collection of inspiring interviews with the leading experts in Robotic Process Automation (RPA) and Intelligent Automation (IA) technology. Guests share their automation experience, talk about the state-of-the-art
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The CIO’s Secret Weapon: Automation

Operational continuity in the age of COVID-19 has been difficult for healthcare CIOs. They have been tasked with implementing new technologies like telehealth, while maintaining the safety of their teams and shifting to a work from home environment. In order to prevent long-term disruption, CIOs expect a bigger emphasis on increasing operational efficiency in 2022
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Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine

When a provider contacts a payer to check a claim status, it takes an average of 14 minutes and costs the provider $7.12. By the time a claim reaches a denied status, the provider has lost at least two weeks. Considering that the time between claims submission and payment can be as long as four
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