Healthcare Technology Trends

Zeroing In On Claim Denials with RPA

Hospital leaders understand that it’s difficult to get claims out the door in the revenue cycle, but especially difficult to prevent claim denials. The complexity of revenue cycle management makes it hard for providers and healthcare organizations to identify the root causes beforehand. It’s a time consuming, administrative burden that is made easier with Robotic
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Gaining Support from the C-Suite for Revenue Cycle Optimization

Gaining support from the C-Suite is the first step in optimizing revenue cycle management systems, services, and resources. Revenue cycle leadership should prepare to align the strategic needs of the organization with revenue cycle goals and proposed changes. Gaining buy-in from the C-Suite requires information that illustrates why change is needed, and where gaps can
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Providing a Digital Workforce for Revenue Cycle Optimization

In today’s value-based healthcare environment, there are gaps that inhibit hospitals and health systems from efficiently managing the revenue cycle. Information often lives in disparate data silos like patient kiosks, the EHR, legacy practice management systems, payor websites, and clearinghouses that may not communicate well, or even at all. Better management of the claims process
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Looking for Artificial Intelligence and Machine Learning Solutions at HIMSS20?

Leading up to #HIMSS20, the Health IT world is abuzz with the terms Artificial Intelligence (AI) and Machine Learning (ML). In a recent HealthITNews article, Optum stressed, “AI is of paramount concern today.” We see the use of the term AI over 151 times in HIMSS20 sessions, bios, vendors, and solutions. It’s a catch phrase
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Is Burnout Adequately Addressed in Healthcare?

In a 2019 study by the National Academy of Medicine, “35 to 54 percent of U.S. nurses and physicians have substantial symptoms of burnout, and the range for medical students and residents is between 45 to 60 percent.” The highest prevalence of burnout occurs in primary care-oriented specialties, although there are indications that burnout is
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Automation in Healthcare: Providing the Missing Piece of Usability

Automation in healthcare is being hailed as the “missing piece of usability,” with multiple use cases for data migration, greater efficiency, and revenue cycle management tasks. Yet, many aren’t aware of the additional benefits of adding automation to a digital health strategy. Many processes can benefit from the increased efficiency, reduced manual data input, and
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Build the Business Case for a Digital Workforce in Revenue Cycle

By adding a “digital workforce” to the revenue cycle, healthcare organizations are empowered to organize, streamline, and accelerate processes to improve accuracy, shorten reimbursement timeframes, and minimize inconsistencies. A key element to revenue cycle digitization is the strategic application of automation. By automating process tasks, revenue cycle managers can eliminate errors and tackle the most
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Hospital and Health System Mergers and Acquisitions – Achieve Organizational Goals Using the Power of Automation

Value-based care, reduced reimbursement rates, and increased competition push hospitals and health systems to consider strategic affiliations in order to survive in today’s challenging healthcare landscape. The same reasons for mergers and acquisitions, place healthcare organizations under considerable pressure to manage performance, quality of care, and curb financial costs. The need to integrate multiple disparate
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When EHR Enablement is Like a Fragile House of Cards

I was a kid who loved creating a house of cards. The structures relied on both balance and friction in order to stay upright. Card houses built on a shaky foundation collapsed quickly. The fun, for me, was seeing how tall I could build these structures without collapse. I built my houses with strong foundations
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Why You Need Healthcare Automation for Revenue Cycle Health

Automating mundane business practices allows health systems to focus on improving revenue cycle health. The use of an AI-driven digital workforce consists of process automation, cognitive automation, and built-in reporting capabilities. It doesn’t require a robot, but it does offload manual redundancies like checking payor websites, making sure data is filled accurately, or increasing the
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Healthcare Automation Technology Trends in 2020

As we approach 2020, it’s time to head to the crystal ball and predict the biggest healthcare automation technology trends for the coming year. Not surprisingly, 2020 will continue to focus on digital transformation. For patients, this means a greater focus on prevention, quality, and access, while for providers it translates to improvements in technology
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The Benefits of Automation in Healthcare

Three out of four health systems and hospitals cite efficiency as one of the top financial issues when trying to cut waste and improve overall performance. Healthcare organizations have not fully realized the benefits of automation. Those who have implemented automation solutions have seen marked reductions in cost and overall improvements in productivity. Revenue Cycle
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How Robotic Process Automation (RPA) Fits Into the Future of Healthcare

Is RPA New to Healthcare? No, robotic process automation (RPA) has been available for almost 30 years. The power of RPA is working behind the scenes to move data between applications or from file to the application. It replaces back-end solutions that used to take months, or even years, to complete. The healthcare RPA approach
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Top Healthcare Technology Trends in 2020

As we wind down 2019, it’s time to head to the crystal ball and predict the biggest healthcare technology trends for the coming year. Not surprisingly, 2020 will continue to focus on digital transformation. For patients, this means a greater focus on prevention, quality, and access, while for providers it translates to improvements in technology
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Can You Hear Me Now? When Healthcare Tech Has a Failure to Communicate

Boston Software Systems Automation Powers Efficiency With eClinicalWorks Patient Kiosk Boston, Massachusetts: 

Boston Software Systems uses automation to attach documents that are created in the patient kiosk system to patient records in eClinicalWorks EMR. This eliminates the need for manual processes, and is a repeatable process that can be used across the community health system,
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