Health IT Solutions

Smart Automation is Vital to Healthcare, But Choosing the Wrong Vendor Can Be Disastrous

If we’ve learned anything in the last three years, it’s that people are our most valuable resource. By harnessing the collective abilities and ideas of people, we made it through one of the most trying times of modern society. That’s why it’s important that we empower healthcare workers with smart automation solutions that help, rather
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Smart Automation Returns Time To Patients And Reduces Clinical Burnout

Since the pandemic began over three years ago, clinicians have been stretched to the limit. Burnout is an ongoing issue that is never adequately addressed in hospitals and health systems. With mental health issues soaring, technology vendors have a responsibility to support healthcare providers and administrative staff who are overburdened by not only the volume
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Addressing Workflow Challenges in Healthcare

Workforce shortages are a major challenge for healthcare systems of all sizes. In order to address staffing shortages, many hospitals and health systems are turning to workflow automation. Workflow automation improves efficiency, reduces costs, and improves the human experience. There are a number of ways that Boston WorkStation can be used to address workforce shortages.
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Automating Claims Status Checks: The Ticket to Accelerated Reimbursement

A healthcare claim status inquiry and response transaction is the communication between a provider and a payer about a healthcare claim. The payer goes through a procedure to check the claim requests for adequate information, validation, justification, and authenticity. At the end of this process, the insurance company may reimburse the money to the healthcare
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Smart Automation Technology is a “Must Have“ for Healthcare Data Migrations

Data migration is the process of selecting, preparing, extracting, and transforming data. A successful EHR data migration is a key consideration for any system implementation, to improve data quality and eliminate redundant or obsolete information. Yet moving from a legacy system to a new EHR is an arduous process, fraught with delays, financial losses, staffing
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Automating Healthcare Scheduling, Reminders, and Patient Communications

Gartner predicted that half of healthcare CIOs would use Robotic Process Automation (RPA) by 2023. And they were right. More than 50% of healthcare organizations have already invested in RPA initiatives, compared to 5% in 2020. These organizations have discovered that RPA can result in a 30%-50% cost savings over manual data entry and process
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The HFMA Conference in Nashville – Turn It Up!

The Healthcare Financial Management Association (HFMA) Annual Conference is the premier event in healthcare finance, drawing more than 3,000 participants from across the nation and offering 4 strategy-focused general sessions, more than 70 educational sessions, and 7 content tracks over 4 days. This year’s theme is “Turn it Up,” which plays well in Music City.
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Elevate Your Automation Capabilities: Improved Functionality in MEDITECH

MEDITECH’s Expanse EHR has been described as an elevated experience for clinicians, patients, and communities. Boston Software Systems has served the MEDITECH market for three decades, bringing increasingly sophisticated workflow automation tools to over 500 hospital customers on MEDITECH EHR systems. Automate Your Future Appointment List From 1 System or 50 The need to manage
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Think Outside The Box with Healthcare Automation

The average administrative worker in healthcare accomplishes hours of repetitive, routine tasks every day that are better left to machines. Smart automation technology like Robotic Process Automation (RPA) mimics the activity of a human, by carrying out the same tasks and processes far more quickly, accurately, and tirelessly, which makes automation a great digital ally.
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What Makes an EHR Data Migration So Difficult?

We’ve all read about the latest issues with Electronic Health Record (EHR) data migrations. Serious ones, like patient safety issues, missing appointments, problems, and time delays. The process of EHR implementation is not a new one. Why is it still so difficult to migrate data from a legacy system to a new EHR? Let’s take
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Uncovering the Potential of Generative AI with ChatGPT

Digital automation and predictive technology have been maturing for decades, but their potential was often seen as a futuristic fantasy. OpenAI, a research company backed by Microsoft, launched ChatGPT on November 30, 2022, and it brought futuristic fantasy into reality. ChatGPT (or Chat Generative Pre-trained Transformer), is a Chatbot that provides answers to a variety
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Your Quick Access Toolkit for a Successful HIMSS23

The HIMSS23 Global Health Conference & Exhibition is a health information technology event unlike any other, and begins on Monday April 17th. Chicago will once again host over 40,000 like-minded professionals as they confront the challenges and barriers to Health IT, learn from experts in their field, network with friends, and attend world class education
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How Smart Automation Can Solve The Workforce Challenges in Healthcare

The following interview is abbreviated and can be read in its entirety at Future of Health Tech. Can You Tell Our Audience About Yourself? Hi, I’m Matt Hawkins, Executive VP of Global Sales and Strategy at Boston Software Systems. I love helping healthcare organizations improve inefficiencies and “gaps” in patient care and administrative processes. “As
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Robotic Process Automation: 4 Key Factors for a Successful Project

Robotic Process Automation (RPA) is a digital ally to optimize workflows, boost revenue cycle margins, and bridge the gaps between disparate systems in healthcare. If you’re looking to begin an RPA project, be sure to include the following four factors for long-term success. Involve Key Stakeholders In a year of workforce shortages, increased staffing and
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In The Midst of Layoffs, Labor Shortages, and a Possible Recession, Automation Allows You to Emerge Stronger

With so much talk about an upcoming recession, it’s important for healthcare organizations to keep a close eye on cost, often delaying some projects to see how financial areas stabilize. Yet, embracing automation during difficult times can actually allow your organization to do more with less, and become more resilient than ever. Let’s take a
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The Scalability and Flexibility of RPA

The scalability of software services is measured by how easy or how difficult it is to increase or decrease the digital footprint. It refers to the service offerings’ ability to handle increased workloads while adding or removing users, with minimal impact to cost and infrastructure. The following points are important ones to consider when looking
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