COVID-19

Improve the Health of Your Revenue Cycle – With Workflow Automation

Hospitals and health systems depend on the lifeblood of the revenue cycle to stay afloat. Both success and failure depend upon how well health system administrators manage billing, coding, prior authorizations, payment processing, claims, denial management, and collections. Optimizing the revenue cycle can be a challenge in the best of times. The financial and operational
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Automate Reporting, Reduce Chaos

The White House confirmed Wednesday that it has ordered hospitals to send data on COVID-19 patients straight to the Department of Health and Human Services (HHS), instead of the Centers for Disease Control and Prevention (CDC). Under the current system, about 25,000 medical centers report their information each day to the CDC. The changes mean
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What is RPA and Why Does My Healthcare Organization Need It?

Robotic Process Automation, or RPA, is the term used for software or services combined with rule-based processes, reducing or eliminating repetitive tasks that are normally handled by humans. KPMG estimates the global IT robotic process automation market (RPA) is expected to be worth $5 billion this year. That’s because RPA is capable of driving significant
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Driving Down Claim Denials With a Digital Workforce

Manual errors and oversights, many beginning at the front desk, cause claims to be denied. According to a recent Black Book study, “33% of denied claims stem from inaccurate patient identification or information, costing the nation’s healthcare system $6 billion annually, or $1.5 million, on average, per hospital each year.” Data integrity is an important
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Doubling Down on a Digital Strategy

One thing we learned from our response to #COVID19: now is the time to embrace digital health initiatives. The pandemic accelerated our need for remote services, yet highlighted our inability to keep up with the challenges posed. Digital health isn’t new, it’s simply been placed in a sharper focus. How Do We Embrace the Shift
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Automation is a Key Defense to Mitigate Losses in Healthcare

Playing defense is key to hospitals and provider organizations remaining financially healthy, according to the American Medical Association. A recent survey from the Medical Group Management Association (MGMA), on the financial impact on medical practices, found that physician practice revenue has been cut in half during this unprecedented public health crisis. In addition, a “majority
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Tracking Lost Productivity During COVID-19

Managing disruptions to people and productivity caused by the coronavirus is not an easy task. It’s likely that your team is adapting to temporary COVID-19 working conditions, even if that means sharing a kitchen table with a spouse, kids, and pets. Whether working remotely or social distancing, the danger of rapid declines in productivity, morale,
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Why We Began a Daily “Crisis Series” on Social Channels

Recently, we began a “daily crisis” series of posts on our social channels to help people navigate this “new normal.” An integral part of our daily conversations revolve around social distancing, working remotely, sheltering in place, and staying home. The subject matter we are confronting makes it even more critical that organizational leadership address one
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Boston WorkStation Automates COVID-19 Lab Result Reporting Required by HHS

Today we are facing a global crisis. It’s time to leverage the power of technology resources. Boston WorkStation’s lab reporting automation platform was built for this. A letter was sent to all hospitals Sunday requesting that they report their COVID-19 testing data to HHS on a daily basis. This applies to hospitals with in-house labs.
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How Technology and Data Science Are Used to Fight a Pandemic

In a global pandemic such as COVID-19, technology, artificial intelligence, and data science have become critical allies in helping societies deal effectively with ramifications of an outbreak. There are smart devices that help diagnose fevers in communities, antimicrobial textiles that help destroy bacteria on hospital gowns and scrubs, drones and chatbots to help with delivery
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