COVID-19

Prior Authorizations’ Impact on Healthcare

A survey conducted by the American Medical Association (AMA) discussed the impact of prior authorizations on patient care. Out of a sampling of 1,000 physicians, one-third of the respondents stated they have a dedicated staff who work on prior authorizations approximately two business days, or 14 hours, each week with 86% of the physicians surveyed
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Applying The Lessons of Digital Technology in a Post-Pandemic World

Automation has proven to be a digital ally in hospitals and health systems over the last year. The trends around Robotic Process Automation (RPA) were accelerated during the pandemic, and there is no reason to believe the surge in adoption will slow down. Hospital and health system CEOs are leading their organizations by implementing tools
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How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout

As hospitals and health systems ramp up COVID-19 inoculations, the challenges surrounding them are complex. At Boston Software Systems, we are simplifying the vaccine rollout process for our client hospitals, health systems, and technology partners by automating many of the tasks associated with the vaccine rollout. These are the most frequent automations we are working
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Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud

An increasing number of businesses are moving to the cloud, including businesses looking to take advantage of Robotic Process Automation (RPA). Boston Software Systems, the global leader in healthcare-specific RPA solutions, announced this week that its latest product offering, Boston WorkStation 20 (BWS20), is now available in the Amazon Web Services (AWS) Marketplace. The AWS
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RPA is a Key Component of Healthcare’s Digital Transformation

The RPA software market will total $2.9 billion in 2021, according to Forrester. RPA is a hot topic this year, accentuated by the ramifications of COVID-19. Hospitals and health systems are looking for automation tools that can be deployed quickly and easily as part of their digital strategy, without interruption to the larger IT infrastructure.
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Robotic Process Automation Helps with COVID-19 Vaccine Distribution, Tracking, and Reporting in 2021

COVID-19 vaccines have begun arriving at hospitals and health systems across the U.S. this January, beginning an initial milestone in the fight against a pandemic that has killed millions of people and brought the healthcare system to its knees. While the availability of vaccines is a major milestone, distribution and administration has been a logistical
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Revenue Cycle Challenges: Make Automation a Key Ally in 2021

2020 highlighted existing administrative hurdles and operational speed bumps across the healthcare industry. Normal challenges in the revenue cycle, like prior authorizations, claims processing, posting, and account adjudication, were magnified by reduced staffing, remote teams, and gaps in productivity. Many smaller practices and rural hospitals were not able to keep up with the demands of
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Key Technology Trends for 2021

As we approach 2021, it’s time to look back at the key trends in healthcare technology. The past year taught us a lot about what we could do with technology when put to the test. And we are certainly ready to put 2020 in our rear view. As hospitals and health systems look to improve
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Increasing Health Equity by Improving Data Collection and Reporting in Healthcare

It’s the 10th anniversary of National Health IT (NHIT) Week and this year’s topic is #HealthEquity. Health equity is best described as giving people what they need to achieve their best health outcomes. Unfortunately, much of the data we use to improve patient outcomes in areas like population health, mental health, and chronic disease management,
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Did We Revamp Digital Health Collaboration During COVID-19?

Technology has unrealized potential to elicit powerful changes in healthcare. Breaking down barriers and coming together as a community benefits everyone, since we’re stronger as a group than we are as individuals. Was COVID-19 the “shot in the arm” we needed as a community, to work together toward the advancement of digital health? Collectively, as
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Making It Easier to Connect in Health IT

Connecting people, process, and workflow has always been a bit of a struggle for Health IT. OK, it’s been a big struggle. Over the years, we’ve made “limited” strides in terms of interoperability. It has not been fast, it has never been easy, and we continue to deal with the lack of connectivity on a
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Bridging the Gaps Between Healthcare Effectiveness and Cost-Efficiency

We talk a lot about the gaps in healthcare: the inefficiencies between systems and silos, people, and processes, that make it more difficult than it should be to get things done. Never has healthcare efficiency been more important. The key to operating during these lean times is to pair technology solutions with a business model
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Key Points to Consider Before Implementing RPA in Healthcare

Healthcare has been challenging the last six months. We’ve taken on the need for a new model of care delivery to reach a broader patient population with less risk of exposure. According to a report by McKinsey, telehealth providers have rapidly scaled offerings and are seeing 50 to 175 times the number of patients via
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RPA Improves the Healthcare Experience, Providing a Quick ROI

Healthcare has been challenging the last six months. We’ve taken on the need for a new model of care delivery to reach a broader patient population with less risk of exposure. According to a report by McKinsey, telehealth providers have rapidly scaled offerings and are seeing 50 to 175 times the number of patients via
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Is RPA the Missing Piece in Healthcare?

We hosted the #HITsm chat today, exploring the topic of Robotic Process Automation (RPA) in healthcare. In examples ranging from EHR data migration to revenue cycle management tasks, telehealth, and more. RPA is helping hospitals, health systems, and technology partners keep up with increased demand, ever-changing regulations, and the challenge of uncertainty in today’s healthcare
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Will We Sustain the Gains in Digital Health?

We are in a better position for dealing with COVID-19 now than we were in March. We’ve seen telemedicine evolve to its rightful place in healthcare and reimbursement parity is being considered nationally. We found out that we could work from home, even in areas and departments that never considered doing this pre-pandemic. And we
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