Claim Denials

How Healthcare Automation is Reducing Resource Requirements

Hospitals and health systems worldwide have embraced the ability of Robotic Process Automation (RPA) to facilitate services and drive operational efficiencies over the last year. These digital transformation efforts continue to be advantageous – and not just for these chaotic times of COVID-19. RPA technology has proven to be an enabler for people, with benefits
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KLAS 2021 RPA Satisfaction Scores

KLAS Research released their annual “Best in KLAS 2021” report last week on Software and Services. We’re thrilled to be introduced in the Robotic Process Automation (RPA) vendor category, a new market segment for 2021. KLAS puts forth significant effort to find the true story of what is happening with every healthcare vendor solution. New
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Robotic Process Automation is not Artificial Intelligence.

Hospitals and healthcare organizations face ongoing challenges with process efficiencies and the need to accomplish more with reduced margins. We think it’s important to do a deeper dive into some of the things Robotic Process Automation (RPA) is, and what it’s not. It’s not Artificial Intelligence (AI). As much as some vendors want to attach
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How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout

As hospitals and health systems ramp up COVID-19 inoculations, the challenges surrounding them are complex. At Boston Software Systems, we are simplifying the vaccine rollout process for our client hospitals, health systems, and technology partners by automating many of the tasks associated with the vaccine rollout. These are the most frequent automations we are working
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Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud

An increasing number of businesses are moving to the cloud, including businesses looking to take advantage of Robotic Process Automation (RPA). Boston Software Systems, the global leader in healthcare-specific RPA solutions, announced this week that its latest product offering, Boston WorkStation 20 (BWS20), is now available in the Amazon Web Services (AWS) Marketplace. The AWS
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RPA is a Key Component of Healthcare’s Digital Transformation

The RPA software market will total $2.9 billion in 2021, according to Forrester. RPA is a hot topic this year, accentuated by the ramifications of COVID-19. Hospitals and health systems are looking for automation tools that can be deployed quickly and easily as part of their digital strategy, without interruption to the larger IT infrastructure.
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Bridging the Gaps Between Healthcare Effectiveness and Cost-Efficiency

We talk a lot about the gaps in healthcare: the inefficiencies between systems and silos, people, and processes, that make it more difficult than it should be to get things done. Never has healthcare efficiency been more important. The key to operating during these lean times is to pair technology solutions with a business model
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Key Points to Consider Before Implementing RPA in Healthcare

Healthcare has been challenging the last six months. We’ve taken on the need for a new model of care delivery to reach a broader patient population with less risk of exposure. According to a report by McKinsey, telehealth providers have rapidly scaled offerings and are seeing 50 to 175 times the number of patients via
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Improve the Health of Your Revenue Cycle – With Workflow Automation

Hospitals and health systems depend on the lifeblood of the revenue cycle to stay afloat. Both success and failure depend upon how well health system administrators manage billing, coding, prior authorizations, payment processing, claims, denial management, and collections. Optimizing the revenue cycle can be a challenge in the best of times. The financial and operational
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Driving Down Claim Denials With a Digital Workforce

Manual errors and oversights, many beginning at the front desk, cause claims to be denied. According to a recent Black Book study, “33% of denied claims stem from inaccurate patient identification or information, costing the nation’s healthcare system $6 billion annually, or $1.5 million, on average, per hospital each year.” Data integrity is an important
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Are You a Data-Driven CFO?

Today’s technology-driven world is continually generating data, creating both opportunities and challenges. Healthcare CFOs face increased pressure to analyze the data, connect the dots, and identify patterns that will optimize a company’s growth while keeping its costs in check. Navigating continuity through unpredictable times is a difficult task right now. With the right automation strategy,
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Empowering Revenue Cycle Health, Limiting Operational Fallout

Hospitals and health systems are scrambling to overcome unprecedented clinical and revenue cycle disruptions. According to an April 14th study by the MGMA, 97% of medical provider organizations have experienced a negative financial impact related to the COVID-19 pandemic. On average, providers reported a 60% decrease in patient volume and a 55% decrease in revenue
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Transforming the Health System with Automation – Where to Start in 2020

Healthcare is always in need of help. We thought EHR was going to be a panacea for record keeping, and in many ways it was an excellent concept, yet one fraught with workflow inefficiencies and alerts that made no sense to clinical users. Next came HIE, also a great concept. Having access to relevant, up-to-date
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Zeroing In On Claim Denials with RPA

Hospital leaders understand that it’s difficult to get claims out the door in the revenue cycle, but especially difficult to prevent claim denials. The complexity of revenue cycle management makes it hard for providers and healthcare organizations to identify the root causes beforehand. It’s a time consuming, administrative burden that is made easier with Robotic
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Boston Software Systems Develops Healthcare RPA Patient Payment Solution for One of the Nation’s Oldest Hospitals

October 13, 2017 Boston Software Systems, the High-Performance Leader in Healthcare RPA, is working with one of the oldest hospitals in the nation to develop a patient payment management initiative built with our robotic process automation (RPA) products. In operation for over 150 years, it is now part of a provider / payer system that
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